Shipping policy

• Local orders within the United Arab Emirates typically ship within 2 weeks.

• International orders typically ship within 3 weeks.

Please note that all international orders are shipped delivery duties unpaid (DDU). Customs, duties and taxes are not included in the item price or shipping cost. When you place an international order, you agree to pay any applicable customs, duties, or taxes imposed by your country.

Unfortunately, we cannot calculate these charges prior to your order being placed, and are unable to cover them for customers. Any applicable fees will be collected from you by the carrier upon delivery. If duties and taxes are not paid for by the customer and there is a refusal upon delivery, customers will not be reimbursed for their order.

Shipping is handled by our carrier partners:

• UAE Partner: Aramex

• International Partner: DHL: http://www.dhl.com/en/contact_center.html